Monday, September 7, 2020

Tips for Working in Zoom/Webex/BBCU

Here are a few tips for people transitioning to Zoom or Blackboard Collaborate or Webex or Google Meets for the next few months (most notably teachers). 

Ergonomics: (You probably ignore this usually, but being on your computer 8 hours a day can expose all sorts of issues)

1) Consider an external keyboard. The angles your laptop force your wrists into aren't comfortable for everyone. Since I've been using a wireless curved keyboard with ergonomic mouse, the tendinitis in my wrists has been fine. 

2) Top of monitor should be right around your casual eye level. 

3) Your elbows should rest at a right angle when using your keyboard.

4) Consider a setup that can allow you to stand. I use an Ikea desk with a motor that allows me to switch between standing and sitting. There are other solutions, but being able to stand every once in a while is a good thing.

Prepare your A/V presence:

5) Get an external monitor, and keep your open laptop to one side. With two screens, you can use your laptop to keep an eye on chat or to preview what you want to show next.

6) Make sure your camera is close to the top and center of the monitor you plan to be looking at. That might mean buying a $39 USB webcam that you can position on top of your monitor. My laptop's camera is by the hinge, and the view up my nostrils is not pleasant.

7) Position your light source(s) near the camera. Avoid having lighting (especially windows) behind you.

8) Keep a headset with boom mic or earbuds with a mic on hand. The sound quality of your laptop's mic might not be great. I know the headset will mess up your lovely hair. Cry me a river 😉

9) If you can, use one browser for personal stuff and a different browser for work. For instance, keep Chrome for work and Firefox for personal stuff on your work machine. This makes it easier to keep your worlds separate.

10) Before you start sharing, always check your tabs. You don't want to over-share. On Chrome, F11 hides all the menus and toolbars.

11) I didn't think I needed it, but I like having my phone on a stand on my desk. It brings it into my visual space so I can leave it on mute and not miss anything critical. Google Messages and WhatsApp both have web apps that allow me to see text messages in a browser tab, which is even better.

12) Make sure the space behind you is not distracting and doesn't include any windows or other bright light sources. Just like with browser tabs, you don't want to provide more distractions.

Special note for teachers: I know this is new for many of you, but you can and will make it work. You don't need to be perfect. You just need to be present and  connect with your students. If all you do is show up, riff a bit, and get students to engage in a conversation, that will be amazing. If you are lucky and/or good enough to also have some coherent curriculum, then that's awesome. Keep it simple and show up. You got this!

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